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Privacy Policy

The Wolowo GmbH is pleased about your visit to our website. The protection of your personal data in their collection and use is an important concern for us. We want you to feel secure when visiting our website. Below we explain what information we collect during your visit and use of our website and how it is used.

Personal data

Personal data are individual details about personal or factual circumstances of a specific or identifiable natural person. This includes information such as your name, address, phone number and date of birth. We do not collect and use special types of personal data in the sense of § 3 Abs. 9 BDSG (information about the racial and ethnic origin, political opinions, religious or philosophical convictions, trade union membership, health or sex life).

Collection and use of personal data

We use the personal data provided by you for the fulfillment of your wishes and requirements, in particular for the processing of the contract concluded with you and your order and the creation, publication and processing of user accounts and virtual tours and the response to inquiries.

When you visit our website, our web servers store, by default and temporarily for the purpose of system security, the connection data of the requesting computer (IP address), the websites you visit, the date and duration of the visit, the recognition data of the browser used and operating system type as well as the website from which you visit us. These data are also evaluated for statistical purposes. Such a statistical analysis does not contain any personal data. A tracing of individual users does not take place. Any further personal information such as your name, address, telephone number or e-mail address will not be recorded, unless this information is provided by you when registering for our newsletter or in our contact form.

Your data will be transmitted to the partner company wolfcraft GmbH, Wolff-Straße 1, 56746 Kempenich, which is responsible for the delivery, and the shipping company DHL, Charles-de-Gaulle-Straße 20, 53113 Bonn, insofar as this is necessary for the delivery of the goods. To process payments, we pass on your payment details to our bank Commerzbank Berlin, Friedrichstraße 62, 10117 Berlin.

If the provision of personal data to an external service provider is required to provide a service or to respond to a request, we shall ensure that the legal provisions of data protection are observed through technical and organizational measures. In addition, Wolowo GmbH obliges the external service providers to comply with the relevant statutory data protection regulations, the confidential treatment and the immediate deletion of personal data as soon as they are no longer needed. A transfer or other transmission of your data to other third parties does not take place, unless this is necessary for the execution of the contract. With complete processing of the contract, your data will be blocked for further use and deleted after expiry of the tax and commercial retention periods. Use of the data by Wolowo GmbH in states outside the member states of the European Union or in other contracting states of the Agreement on the European Economic Area does not take place.

Use of cookies

This website uses cookies to create so-called sessions. The data is stored on the server and deleted after 24 hours at the latest. Blocking or rejecting cookies may affect the functionality of this website. Furthermore, we point out that browsers usually have cookie management features.

Personal data of children

Since the protection of children's privacy is of great importance, we do not want to collect, process or use personal information of anyone under the age of 18 years. If you know as a guardian that your children have submitted their personal information to us, you can contact us at the address below if you want the data to be deleted.


We secure our website and other systems through all necessary technical and organizational measures against loss, destruction, access, modification or dissemination of your data by unauthorized persons. Your data is stored in a secure operating environment that is not accessible to the public. If you wish to contact us by e-mail, we point out that the confidentiality of the transmitted information can not be guaranteed, as the content may be viewed by third parties. We therefore recommend that you send us confidential information by post.

Your Rights

According to the Federal Data Protection Act you have the right to free information about your stored personal data as well as a right to correction, blocking or deletion of your data.

If you have any questions about the collection, processing or use of your personal data or if you have questions regarding the right to information, the correction, the blocking or the deletion of personal data, please contact:

Wolowo GmbH
Reichenberger Straße 176
10999 Berlin
Telefon: +49 30 235 433 82
E-Mail: info@wolowo.de